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HomeBuyers Guide › Am I able to use your offers, but retain my current mobile number?

Am I able to use your offers, but retain my current mobile number?

 

If you are moving to a new network provider you will be able to retain your existing number – provided that you follow the instructions on the retailer´s website regarding number porting. If you are planning on staying with the same network provider then you will need to negotiate a deal directly with the network in order to keep your existing number. This is because stringent rules were introduced by Ofcom guaranteeing the transfer of phone numbers between networks while no such rules were introduced for changing phones on the same network. When negotiating directly with your network they will usually keep you on the same number anyway as you are merely changing the terms of your agreement. This system works fine until you wish to purchase a new contract on the same network through a third-party retailer like the ones featured on this website.
 
Aside from negotiating directly with your network another way to transfer your number to a new contract on the same network is to do so through an intermediary pay as you go (PAYG) phone. To do this you will need a PAYG phone on a different network. Transfer your existing number over to this temporary PAYG phone by requesting a PAC code and then order your new contract. You can then transfer the number from the PAYG phone to the new handset, although you must ensure that you follow the retailer´s rules on number porting.
 
For more information read the Mobile Number Porting Guide.