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HomeBuyers Guide › My network has told me that I can't use a PAC code to transfer my number to one of your phone deals

My network has told me that I can't use a PAC code to transfer my number to one of your phone deals

If you were looking to stay on the same network then the information your network provided you with is correct. You cannot use a PAC code to transfer a number on the same network. If you wish to get a new phone deal and stay on the same network with your existing phone number then you will have to negotiate a deal directly with your network.
 
The only other alternatives are to purchase a deal through this website on a different network and keep your existing number, or to purchase a deal through this website on the same network and get a new phone number.
 
For more information read Mobile Number Porting