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Why choose Orange?

Orange has operated in the UK since 1994. In 2010, Orange merged with T-Mobile UK to form Everything Everywhere, which is now the largest mobile network operator in the UK.

Reasons To Choose Orange:

  • Orange phones can use T-Mobile’s network for extra coverage.
  • Pay Monthly and PAYG ‘animal packages’ designed to suit different patterns of use.
  • Orange Wednesdays and Film To Go features for film lovers.

Orange Information

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  • Tariff Information

    Orange Pay Monthly Tariffs

    Orange offer monthly contracts of either 18 or 24 months, either with or without a handset (SIM Only). Orange Pay Monthly contracts are separated into categories characterised by animals that represent different types of users.

    Phone Included

    Contracts including a phone from Orange are separated into four categories: Dolphin, Panther, Canary and Racoon.

    Dolphin tariffsDolphin’ contracts are focused on texting and internet access. Most dolphin contracts include unlimited texts and an internet data allowance. 24 month contracts range from £10.50 per month for 30 minutes, 500 texts and 100 MB of mobile data, to £41 per month for 1200 minutes, unlimited texts, push email and 250 MB of mobile data.

    Panther tariffsPanther’ contracts are ‘all-rounder’ contracts, with each deal offering unlimited texts, a minutes allowance, internet, push email and Wi-Fi access through BT’s OpenZone. Panther plans also include either 1 or 2 Orange ‘Swapables’ to add extra media services. Read more about Swapables here. 24 month Panther contracts begin at £15.50 per month for 50 minutes, 1 Swappable and a 250 MB data allowance, and range up to £61 per month for 3000 minutes, 2 Swapables and a 2 GB data allowance (plus the standard unlimited texts, push email and Wi-Fi included in all Panther contracts).

    Canary TariffsCanary’ contracts focus on a balance between free minutes and texts and do not include internet or MMS features as standard. 24 month Canary contracts begin at £10.50 per month for 100 minutes and 500 texts and range up to £26 per month for 500 minutes and unlimited texts.

     

    Racoon tariffsFinally, ‘Racoon’ contracts offer free minutes and unlimited anytime calls to UK landlines. Like Canary contracts, Racoon contracts do not feature any internet or MMS features as standard. 24 month Racoon contracts range from £15.50 per month for 50 minutes to £26 per month for 400 minutes (plus the standard unlimited landline calls included in all Racoon contracts).

    18 month contracts are also available in all 4 categories and typically cost £5 per month more than an equivalent 24 month contract. All Orange Pay Monthly contracts can also be customised with a wide range of Extras, from international calls to picture messages.

    Orange SIM Only Tariffs

    SIM only contracts from Orange are separated into 6 main categories based on the types of benefits they offer: Racoon, Canary, Camel, Panther, iPhone and Dolphin. Most SIM only deals from Orange are offered as either 1 month rolling contracts or 12 month contracts, with 12 month contracts generally around £5 cheaper than 1 month equivalents.

    All Canary contracts include unlimited texts along with a monthly allowance of free minutes. Dolphin contracts also include unlimited texts along with a 500 MB mobile data allowance and an allowance of minutes. Racoon contracts offer a mixture of free minutes and texts and also include unlimited landline calls. Panther and iPhone plans both offer unlimited texts, free minutes and a data allowance. Finally, Camel contracts offer free international minutes to selected countries.

    All Orange SIM only plans can be further customised by adding Extras.

    Orange Pay As You Go (PAYG) Tariffs

    Orange’s Pay As You Go tariffs are built around their ‘animal packages’ theme, with different packages designed to suit different types of users. There are five different animal packages to choose from, some of which confer additional benefits when a minimum top up is made and some of which have automatic benefits.

    The five available Orange PAYG animal packages are Monkey, Dolphin, Canary, Racoon and Camel. The Monkey tariff is designed for music lovers and provides free music downloads to customers with some top ups. The Dolphin tariff provides a mobile data allowance and free text messages with top ups over £10, while the Canary tariff offers free minutes and texts as well as free evening and weekend calls to customers who top up over £10. Instead of giving bonuses along with top ups, the Racoon tariff simply offers the lowest standard call rates from Orange, and the Camel tariff has special international rates and free international minutes.

    Pay As You Go customers can purchase ‘Extras’ to add a mobile data allowance to their tariff.

  • Transfer Procedure

    If you’re currently using a different mobile network and wish to move to an Orange contract, it is possible to keep your current number. In order to transfer your number to Orange, you will need to obtain a PAC from your current network. ‘PAC’ stands for ‘Port Authorisation Code’ and is a unique code that tells networks that you’ve given authorisation to move your number.

    To get a PAC from your current network, you only need to contact them and request one. Guidelines issued by Ofcom, the UK communication industries’ regulatory body, state that when requested networks should provide you with a PAC either immediately over the phone or within two hours by text message.

    You can obtain a PAC either before or after you begin a contract with Orange, but bear in mind that each PAC is only valid for 30 days after it’s issued. If you obtain a PAC beforehand, you can provide it while setting up your new contract and Orange will automatically begin the transfer process. If you set up a contract before obtaining a PAC code, you can obtain one later and contact Orange to transfer your number. In either case, you’ll receive a temporary new number from Orange, which will be replaced by your old number once the transfer process is complete.

    See network contact details.

  • Free Benefits
    Benefit Cost Description Type
    Everything Everywhere
    Everything Everywhere
    Free Orange customers can also use the T-Mobile network free of charge, allowing for extra network coverage. All
    Orange SwapablesOrange Swapables Free Swapables are free subscription media services offered to some Panther tariff customers. Available Swapables include streaming live TV from Sky Sports, entertainment and music from MTV and news from The Times. Customers on appropriate plans can select up to two Swapables services and can change their selected services once per month. Panther Pay Monthly
    Orange Wednesdays
    Orange Wednesdays
    Free Orange customers can get 2 for 1 tickets every Wednesday from selected cinemas. All
    Orange Film To Go
    Flim to Go
    Free Orange customers can download one selected free film from iTunes each Thursday. All
    Reserve Tank
    Reserve Tank
    Free PAYG customers can activate their “Reserve Tank” when they run out of credit. The Reserve Tank provides £2.50 of credit to allow customers to make calls when they cannot top-up. The £2.50 credit is paid back from the next top-up. PAYG
    Phone Fund
    Phone Fund
    Free For every £10 top-up made by Orange PAYG customers, Orange adds £1 to a separate “Phone Fund” that can be used towards the cost of a new handset. PAYG
    Magic Numbers
    Magic Numbers
    Free Orange customers can select commonly called Orange numbers and receive free or discounted calls to those numbers. The number and type of Magic Numbers received depends upon the type of contract. All
  • Paid Benefits
    Benefit Cost Description Type
    Pay Monthly Extras Varies Orange offer a range of “Extras” that allow customers to customise their contracts with additional services for a monthly fee. Contract & SIM Only
    Photo messaging £5 per month This Extra provides 50 picture messages per month. Contract & SIM Only  
    Orange Maps Sat Nav £5 per month This Extra provides access to Orange Maps for turn-by-turn navigation and map services. Contract & SIM Only
    email £5 per month This Extra provides push email services for contracts that don’t have this by default. Contract & SIM Only
    Orange Games Zone £5 per month Customers who pick this Extra can download 2 free games per month and receive a 20% discount on all purchases from Orange’s Games Zone. Contract & SIM Only
    Mobile Internet £5 to £10.21 per month Orange offer two Extras for customers whose tariffs do not automatically include mobile data. For £5 per month users receive 500 MBs, or for £10.21 users receive 1 GB. Contract & SIM Only
    Sky News And Sky Sports £5 per month This Extra provides access to Sky News and live coverage of sporting events through a 3G connection. Contract & SIM Only
    Traveller Extras £5.10 to £175.00 per month Orange offer a range of Extras for customers who wish to use their mobiles abroad, including discounts to call rates, free minutes in selected countries and mobile internet packages. Contract & SIM Only
    International Calls £5.10 This Extra provides 50 free minutes to international numbers in selected countries. Contract & SIM Only
    Unlimited Text Messages £5.10 This Extra adds unlimited text messages to a tariff. Contract & SIM Only
    Pay As You Go Extras Varies Orange offer ‘Extras’ for Pay As You Go tariffs that allow customers to purchase services for one-off payments, taken from their credit. PAYG
    UK Minutes £1 to £5 Orange PAYG customers can purchase either 25 minutes to use in one day for £1, or 100 minutes to use in one month for £5. PAYG
    International Minutes £5 to £10 Orange offer purchasable packages of minutes for calling to selected countries. PAYG
    Travelling Minutes £5 Buying this extra provides customers with 30 minutes to use while travelling in selected Western European countries. PAYG
    Texts £1 to £5 Orange offer text bundles to PAYG customers, from 50 texts to use in one day for £1, to unlimited texts for 1 month for £5. PAYG
    Mobile Internet £1 to £5 Orange PAYG customers can purchase 50 MB of mobile data to use in one day for £1 or 250 MB of mobile data to use in one month for £5. PAYG
    Push Email £1 per week This offer provides push email services to phones for £1 per week. PAYG
    BlackBerry Internet Service £5 per month Orange PAYG customers with BlackBerry phones can access BlackBerry services for £5 per month. PAYG
  • Data Allowance

    Dolphin Pay Monthly plans from Orange offer either 100 MB or 25o MB of mobile data, while Panther and iPhone Pay Monthly plans offer between 250 MB and 1 GB of mobile data, and additional Wi-Fi data through BT’s OpenZone network. Mobile data can be added to Pay Monthly tariffs that do not already include an allowance by adding a Mobile Internet Extra. 500 MB Extras are available for £5 per month, and 1GB Extras are available for £10.21 per month.

    PAYG customers on the ‘Dolphin’ plan receive 100 MB of mobile data to use in a month when they top up over £10, and users on the ‘Monkey’ plan receive a small daily allowance when they top up over £5. As well as these options, all PAYG customers can purchase internet Extras at 50 MB of mobile data to use in one day for £1 or 250 MB of mobile data to use in one month for £5.

    Use the handy chart below to get an idea of how much data you might need:

      100 MB 500MB 1GB
    downloading or streaming music 20 songs 100 songs 200 songs
    downloading or streaming video 20 minutes 1 hours 2 hours
    basic webpages ( text or mobile versions) 1,000 5,000 10,000
    rich webpages (containing, rich images & flash) 300 1,500 3,000
    text emails 100,000 500,000 1,000,000
    emails with images or attachments 200 1,000 2,000

    Table represents approximate values.

Latest Orange News

19 April 2012 by Simon
Orange will roll out an update to Android Ice Cream Sandwich tomorrow for owners of the Samsung Galaxy S2. The update will be available via Samsung Kies although Orange has currently made no mention of whether the update will be available over-the-air or not. This leaves T-Mobile as the only ...
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29 March 2012 by Caroline
If you’ve been eagerly anticipating the arrival of 4G goodness in the UK in 2012, then we're afraid you’re about to be disappointed because Ofcom has decided to delay its final decision on Everything Everywhere’s proposal to launch 4G services using its existing 2G spectrum in the UK. Earlier thi...
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07 March 2012 by Caroline
Orange has a reputation for offering its customers incentives on both its Pay As You Go and pay monthly deals, and the network has now introduced some new offers on its PAYG handsets. At Christmas, Orange gave customers a free gift box with every PAYG phone purchased for £30 or more. In January, ...
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27 February 2012 by Caroline
Orange has today unveiled plans for an Intel-powered high-end handset, coming exclusively to Orange customers in the UK and France this summer. Codenamed the Orange Santa Clara, this upcoming smartphone boasts an Intel Atom processor Z2460, HSPA+ support, Android Gingerbread software that will be...
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02 February 2012 by Caroline
To celebrate the “clear differences” between the two brands, T-Mobile and Orange, Everything Everywhere is launching new campaigns in early February. Each will emphasise the network’s particular strength – for T-Mobile, this is “brilliant value”, whereas Orange “goes that extra mile to give cus...
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